{"id":7739,"date":"2015-04-20T23:33:08","date_gmt":"2015-04-20T14:33:08","guid":{"rendered":"https:\/\/cba-japan.com\/?p=7739"},"modified":"2024-09-26T17:40:24","modified_gmt":"2024-09-26T08:40:24","slug":"webrtc%e3%81%a7%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%81%af%e3%81%a9%e3%81%86%e5%a4%89%e3%82%8f%e3%82%8b%e3%81%ae%e3%81%8b%ef%bc%9f","status":"publish","type":"post","link":"https:\/\/cba-japan.com\/webrtc%e3%81%a7%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%81%af%e3%81%a9%e3%81%86%e5%a4%89%e3%82%8f%e3%82%8b%e3%81%ae%e3%81%8b%ef%bc%9f\/","title":{"rendered":"WebRTC\u3067\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eNPS\u306f\u3069\u3046\u5909\u308f\u308b\u306e\u304b\uff1f"},"content":{"rendered":"<p>\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9\u30002015 4\/20<\/p>\n<h2>WebRTC\u30d3\u30c7\u30aa\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u300cLive Assit\u00ae\u300d\u304c\u65e5\u672c\u3067\u30823\u67081\u65e5\u3088\u308a\u63d0\u4f9b\u304c\u958b\u59cb<\/h2>\n<p><strong>\u30a2\u30e1\u30ea\u30ab\u30f3\u30fb\u30a8\u30ad\u30b9\u30d7\u30ec\u30b9\u30ab\u30fc\u30c9\u3092\u59cb\u3081\u3001\u56fd\u969b\u9280\u884c\u3084\u4fdd\u967a\u4f1a\u793e\u304c\u5c0e\u5165\u3057\u3066\u3044\u308b\u3001\u65e2\u5b58\u306ePBX\u30fbCRM\u3068\u9023\u643a\u53ef\u80fd\u306aWebRTC\u30d3\u30c7\u30aa\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u300cLive Assit\u00ae\u300d\u304c\u65e5\u672c\u3067\u30823\u67081\u65e5\u3088\u308a\u63d0\u4f9b\u304c\u958b\u59cb<\/strong><\/p>\n<p>\u5c02\u7528\u30b5\u30a4\u30c8URL: <a href=\"http:\/\/cafex-japan.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/cafex-japan.com\/<\/a><\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u958b\u767a\u30fb\u69cb\u7bc9\u30fb\u904b\u55b6\u3092\u4e2d\u5fc3\u3068\u3057\u305f\u30b7\u30b9\u30c6\u30e0\u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u3001\u682a\u5f0f\u4f1a\u793e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u30a2\u30f4\u30a7\u30cb\u30e5\u30fc (\u672c\u793e\uff1a\u795e\u5948\u5ddd\u770c\u6a2a\u9808\u8cc0\u5e02\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\uff1a\u67f4\u5c71\u3000\u6d69\u3001\u4ee5\u4e0bCBA)\u306f\u3001<strong>WebRTC\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc<\/strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3LiveAssist\u00ae\uff08\u958b\u767a\u5143\uff1aCafeX Communications, inc.\u3000\u672c\u793e\uff1a\u30a2\u30e1\u30ea\u30ab\uff09\u306e\u5c0e\u5165\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u30b5\u30fc\u30d3\u30b9\u3092\u30a2\u30b8\u30a2\u5730\u57df\u7dcf\u4ee3\u7406\u5e97\u3068\u3057\u30662015\u5e743\u67081\u65e5\u3088\u308a\u63d0\u4f9b\u958b\u59cb\u3044\u305f\u3057\u307e\u3057\u305f\u3002<\/p>\n<h2>Live Assist\u00ae\u306e\u7279\u5fb4<\/h2>\n<p>\uff11\uff0e<strong>\u65e2\u5b58\u306ePBX\u304a\u3088\u3073CRM\u3068\u306e\u9023\u643a\u304c\u53ef\u80fd\u306aWEB\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3<\/strong><br \/>\nAvaya, CISCO, Gensis, Asterisk\u7cfbIP-PBX\u306a\u3069\u65e2\u5b58\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u7d50\u5408\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\uff12\uff0e<strong>\u57fa\u672c\u7684\u306aWEB\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u6c42\u3081\u3089\u308c\u308b\u6a5f\u80fd\u3092\u7db2\u7f85<\/strong><br \/>\n\u30d3\u30c7\u30aa\u30fb\u97f3\u58f0\u30fb\u30c6\u30ad\u30b9\u30c8\u30c1\u30e3\u30c3\u30c8\u3001\u30d6\u30e9\u30a6\u30b6\u5171\u6709\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304b\u3089\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u30d7\u30c3\u30b7\u30e5\u3001\u30d6\u30e9\u30a6\u30b6\u3078\u306e\u30c9\u30ed\u30fc\u30a4\u30f3\u30b0\u5171\u6709\u306a\u3069<\/p>\n<p>\uff13\uff0e<strong>\u57fa\u672c\u6a5f\u80fd\u306f\u3001\u65e2\u5b58\u30b5\u30a4\u30c8\u306b\uff12\u884c\u66f8\u304d\u8db3\u3059\u3060\u3051\u3067\u5c0e\u5165\u304c\u53ef\u80fd<\/strong><br \/>\n\u57fa\u672c\u7684\u306aWEB\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u6a5f\u80fd\u306f\u3001\u65e2\u5b58\u30a6\u30a7\u30d6\u30da\u30fc\u30b8\u3078\u3001\u305f\u3063\u305f\uff12\u884c\u306e\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u66f8\u304d\u52a0\u3048\u308b\u3060\u3051\u3067\u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\uff14\uff0e<strong>SDK\u306b\u3088\u308biOS\u304a\u3088\u3073Andrond\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u52b9\u7387\u7684\u88fd\u4f5c\u304c\u53ef\u80fd<\/strong><br \/>\n\u5c02\u7528\u30a2\u30d7\u30ea\u304b\u3089\u306e\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u5229\u7528\u3084\u4f01\u696d\u60c5\u5831\u3078\u306e\u30a2\u30af\u30bb\u30b9\u304c\u5897\u3048\u3066\u3044\u308b\u73fe\u72b6\u306b\u5bfe\u5fdc\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u3068\u30a8\u30f3\u30b8\u30a7\u30fc\u30f3\u30c8\u53cc\u65b9\u306b\u5411\u3051\u305f\u5c02\u7528\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30f3\u30bf\u30fc\u30a2\u30d7\u30ea\u3092\u88fd\u4f5c\u53ef\u80fd<\/p>\n<h2>WebRTC\u306f\u5f93\u6765\u306eWEB\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u4f55\u304c\u9055\u3046\u306e\u304b<\/h2>\n<p>\u5f93\u6765\u306e\u300cWEB\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u300d\u3068\u547c\u3070\u308c\u3066\u3044\u308b\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u305d\u306e\u307b\u3068\u3093\u3069\u304c\u5f93\u6765\u306e\u96fb\u8a71\u56de\u7dda\u3068\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u5171\u6709\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u4f75\u7528\u3067\u3042\u308a\u3001\u4e0b\u8a18\u306e\u3088\u3046\u306a\u30c7\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u3002<\/p>\n<p>\u30fb\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u5171\u6709\u30a2\u30d7\u30ea\u3092\u30e6\u30fc\u30b6\u30fc\u304c\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044<\/p>\n<p>\u30fb\u305d\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9URL\u3092\u6848\u5185\u3059\u308b\u5fc5\u8981\u7b49\u304c\u3042\u308a\u3001\u305d\u306e\u30b9\u30c6\u30c3\u30d7\u304c\u3001IT\u30ea\u30c6\u30e9\u30b7\u30fc\u304c\u4f4e\u3044\u30e6\u30fc\u30b6\u30fc\u306b\u3068\u3063\u3066\u306f\u6642\u9593\u304c\u304b\u304b\u308b\u4f5c\u696d\u3067\u3042\u308b<\/p>\n<p>\u30fb\u305d\u306e\u9593\u3001\u7d50\u5c40\u96fb\u8a71\u306f\u3064\u306a\u3044\u3060\u307e\u307e\u3067\u3042\u308a\u3001\u901a\u4fe1\u8cbb\u306f\u524a\u6e1b\u3067\u304d\u306a\u3044<\/p>\n<p>\u30fb\u4eee\u306b\u3001\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u5171\u6709\u30a2\u30d7\u30ea\u304c\u97f3\u58f0\u30c1\u30e3\u30c3\u30c8\u7b49\u306e\u6a5f\u80fd\u3092\u6301\u3063\u3066\u3044\u3066\u3082\u3001\u96fb\u8a71\u304b\u3089\u305d\u3061\u3089\u306b\u5207\u308a\u66ff\u3048\u308b\u30bf\u30a4\u30df\u30f3\u30b0\u7b49\u304c\u30ce\u30a6\u30cf\u30a6\u3068\u3057\u3066\u78ba\u7acb\u3055\u308c\u3066\u3044\u306a\u3044<\/p>\n<p>\u305d\u308c\u306b\u5bfe\u3057Live Assist\u00ae\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30a6\u30a7\u30d6\u30da\u30fc\u30b8\u4e0a\u306e\u30d8\u30eb\u30d7\u30dc\u30bf\u30f3\u3092\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3059\u308b\u3060\u3051\u3067\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3064\u306a\u304c\u308b\u3068\u305f\u3081\u3001<\/p>\n<p>\u30fb\u30e6\u30fc\u30b6\u30fc\u304c\u30a2\u30d7\u30ea\u3084\u30d7\u30e9\u30b0\u30a4\u30f3\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b\u5fc5\u8981\u304c\u306a\u3044<\/p>\n<p>\u30fb\u81ea\u52d5\u7684\u306b\u30d6\u30e9\u30a6\u30b6\u5171\u6709\u3082\u958b\u59cb\u3059\u308b\u305f\u3081\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u3069\u306e\u30a6\u30a7\u30d6\u30da\u30fc\u30b8\u3092\u958b\u3044\u3066\u3044\u308b\u306e\u304b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5c0b\u306d\u308b\u5fc5\u8981\u304c\u7121\u3044<\/p>\n<p>\u30fb<strong>WebRTC<\/strong>\u306b\u3088\u308b\u97f3\u58f0\u901a\u8a71\u306e\u305f\u3081\u3001\u56fa\u5b9a\u56de\u7dda\u901a\u4fe1\u8cbb\u304c\u4e0d\u8981\u306b\u306a\u308b<\/p>\n<p>\u30fbPBX\u3068CRM\u306b\u63a5\u7d9a\u53ef\u80fd\u306a\u305f\u3081\u3001\u65e2\u5b58\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u3057\u3066\u306e\u696d\u52d9\u3092\u5b8c\u5168\u306b\u79fb\u884c\u3067\u304d\u308b<\/p>\n<p>\u30fb\u4e0a\u8a18\u306e\u3053\u3068\u304b\u3089\u3001\u7d50\u679c\u7684\u306b\u30b5\u30dd\u30fc\u30c8\u6642\u9593\u3092\u77ed\u7e2e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u3057\u3066\u306e\u696d\u52d9\u306e\u52b9\u7387\u5316\u3092\u56f3\u308c\u308b<\/p>\n<p>\u3053\u3046\u3057\u305f\u6bd4\u8f03\u304b\u3089\u3001\u5f93\u6765\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u3042\u308a\u304c\u3061\u3060\u3063\u305f\u300c\u72b6\u6cc1\u3092\u8aac\u660e\u3059\u308b\u307e\u3067\u306b\u6642\u9593\u304c\u304b\u304b\u308b\u300d\u300c\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u5171\u6709\u3059\u308b\u307e\u3067\u306b\u6642\u9593\u304c\u304b\u304b\u308b\u300d\u3068\u3044\u3063\u305f\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u3068\u3063\u3066\u30b9\u30c8\u30ec\u30b9\u306e\u539f\u56e0\u306b\u306a\u308b\u72b6\u6cc1\u3092\u907f\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002<\/p>\n<h2>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u5fc5\u8981<\/h2>\n<p>\u30d6\u30e9\u30a6\u30b6\u3067\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u53ef\u80fd\u306b\u3059\u308bWebRTC\u306f\u3001\u73fe\u5728\u6700\u3082\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308bWEB\u6280\u8853\u306e\u4e00\u3064\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u5358\u306a\u308b\u30d3\u30c7\u30aa\u307e\u305f\u306f\u97f3\u58f0\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb\u3068\u3057\u3066\u306e\u6d3b\u7528\u306b\u9650\u3089\u308c\u3066\u3044\u308b\u5834\u5408\u3082\u591a\u304f\u3001CRM\u3084PBX\u3068\u9023\u643a\u53ef\u80fd\u306a\u3001\u672c\u683c\u7684\u30d3\u30b8\u30cd\u30b9\u30e6\u30fc\u30b9\u5411\u3051WebRTC\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3078\u306e\u671f\u5f85\u304c\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u4e00\u65b9\u3067\u3001\u73fe\u5728\u69d8\u3005\u306a\u30a4\u30f3\u30d5\u30e9\u3068\u30c7\u30d0\u30a4\u30b9\u306e\u5897\u52a0\u306b\u3088\u308a\u3001\u4f01\u696d\u3068\u9867\u5ba2\u306e\u63a5\u70b9\u306f\u591a\u69d8\u5316\u3057\u3066\u304a\u308a\u3001\u5f93\u6765\u306e\u30b5\u30dd\u30fc\u30c8\u30bb\u30f3\u30bf\u30fc\u3084\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u30b0\u30ec\u30fc\u30c9\u30a2\u30c3\u30d7\u3055\u305b\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3001\u307e\u305f\u306f\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u65b0\u3057\u3044\u30c1\u30e3\u30cd\u30eb\u306e\u5fc5\u8981\u6027\u304c\u591a\u304f\u306e\u4f01\u696d\u306e\u8ab2\u984c\u3068\u306a\u308a\u59cb\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n<h2>\u9375\u306f\u30d3\u30b8\u30cd\u30b9\u30e6\u30fc\u30b9\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u30b9\u30b1\u30fc\u30eb<\/h2>\n<p>\u305d\u306e\u3088\u3046\u306a\u4e2d\u3067\u3001Live Assist\u00ae\u306f\u958b\u767a\u6bb5\u968e\u304b\u3089\u300c\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30e1\u30f3\u30c8\u5411\u4e0a\u306e\u305f\u3081\u306e\u30d3\u30b8\u30cd\u30b9\u30c4\u30fc\u30eb\u300d\u3068\u3057\u3066\u4f4d\u7f6e\u4ed8\u3051\u3089\u308c\u3066\u304a\u308a\u3001\u3059\u3067\u306b\u5317\u7c73\u306b\u304a\u3044\u3066\u306f\u3001\u591a\u304f\u306e\u5b9f\u7e3e\u306b\u3088\u308a\u300e2014 WebRTC \u30ab\u30f3\u30d5\u30a1\u30ec\u30f3\u30b9\uff06\u30a8\u30ad\u30b9\u30dd\u300f\u306b\u304a\u3044\u3066\u300c\u30d9\u30b9\u30c8\u3000\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3000\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u300d\u3068\u3057\u3066\u8cde\u3092\u53d7\u8cde\u3044\u305f\u3057\u307e\u3057\u305f\u3002<br 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Assist\u00ae\u3092WEB\u30d5\u30ea\u30fc\u30c0\u30a4\u30a2\u30eb\u3068\u3057\u3066\u6d3b\u7528\u3057\u305f0120\u756a\u53f7\u7d4c\u8cbb\u524a\u6e1b\u306b\u3088\u308b\u65e2\u5b58\u30ab\u30b9\u30bf\u30fc\u30de\u30fc\u30bb\u30f3\u30bf\u30fc\u306e\u30ea\u30d7\u30ec\u30a4\u30b9\u3001\u307e\u305f\u306f\u65e2\u5b58\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u65b0\u30c1\u30e3\u30cd\u30eb\u3068\u3057\u3066\u306e\u30d7\u30ec\u30df\u30a2\u9867\u5ba2\u5411\u3051\u30b3\u30f3\u30b7\u30a7\u30eb\u30b8\u30e5\u30b5\u30fc\u30d3\u30b9\u3001\u30cd\u30c3\u30c8\u30b7\u30e7\u30c3\u30d7\u306e\u63a5\u5ba2\u3001\u4fdd\u967a\u4f1a\u793e\u306e\u7a93\u53e3\u306a\u3069\u3001\u69d8\u3005\u306a\u6d3b\u7528\u65b9\u6cd5\u3092\u63d0\u6848\u3057\u3066\u3044\u304f\u4e88\u5b9a\u3067\u3059\u3002<br \/>\n<a href=\"https:\/\/cafex-japan.com\/\" target=\"_blank\" rel=\"noopener\">Live Assist\u00ae\u306b\u3064\u3044\u3066\u3055\u3089\u306b\u8a73\u3057\u304f<\/a><\/p>\n<p>Live 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[&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":19962,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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