{"id":18834,"date":"2021-12-29T05:33:22","date_gmt":"2021-12-28T20:33:22","guid":{"rendered":"https:\/\/cba-japan.com\/?p=18834"},"modified":"2024-09-26T16:52:14","modified_gmt":"2024-09-26T07:52:14","slug":"cisco-partner-and-liveperson-partnership","status":"publish","type":"post","link":"https:\/\/cba-japan.com\/cisco-partner-and-liveperson-partnership\/","title":{"rendered":"\u544a\u77e5\uff1aCISCO\u793e\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30d7\u30ed\u30b0\u30e9\u30e0\u30fbLIVEPERSON\u793e\u3068\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u306b\u3064\u3044\u3066"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-18836 size-full\" src=\"https:\/\/cba-japan.com\/wp-content\/uploads\/2022\/01\/CIsco-CBA-SolutionPartner.jpg\" alt=\"\" width=\"1200\" height=\"801\" srcset=\"https:\/\/cba-japan.com\/wp-content\/uploads\/2022\/01\/CIsco-CBA-SolutionPartner.jpg 1200w, https:\/\/cba-japan.com\/wp-content\/uploads\/2022\/01\/CIsco-CBA-SolutionPartner-300x200.jpg 300w, https:\/\/cba-japan.com\/wp-content\/uploads\/2022\/01\/CIsco-CBA-SolutionPartner-1024x684.jpg 1024w, https:\/\/cba-japan.com\/wp-content\/uploads\/2022\/01\/CIsco-CBA-SolutionPartner-768x513.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h2>\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9\uff1aCisco\u793e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30d1\u30fc\u30c8\u30ca\u30fc\u30fb\u30bb\u30ec\u30af\u30c8\u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30bf\u30fc\u5c31\u4efb<\/h2>\n<p><span class=\"TextRun SCXW171383811 BCX0\" lang=\"JA-JP\" xml:lang=\"JA-JP\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW171383811 BCX0\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3001\u5404\u7a2e\u81ea\u52d5\u5316\u30fb\u9060\u9694\u30b5\u30dd\u30fc\u30c8\u30c4\u30fc\u30eb\u3092\u5c55\u958b\u3059\u308b\u682a\u5f0f\u4f1a\u793e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u30a2\u30f4\u30a7\u30cb\u30e5\u30fc\uff08<\/span><span class=\"NormalTextRun SCXW171383811 BCX0\">\u672c\u793e\uff1a\u795e\u5948\u5ddd\u770c\u6a2a\u9808\u8cc0\u5e02\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\uff1a\u67f4\u5c71\u6d69<\/span><span class=\"NormalTextRun SCXW171383811 BCX0\">\uff09\u306f\u3001\u7c73\u56fd\u306e\u5927\u624b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3067\u3042\u308bCisco\u793e\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u53c2\u52a0\u3057\u3001\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30d1\u30fc\u30c8\u30ca\u30fc<\/span><span class=\"NormalTextRun SCXW171383811 BCX0\">\u3001\u305d\u3057\u3066\u30bb\u30ec\u30af\u30c8\u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30bf\u30fc<\/span><span class=\"NormalTextRun SCXW171383811 BCX0\">\u3068\u3057\u3066\u8a8d\u5b9a\u3055\u308c<\/span><span class=\"NormalTextRun SCXW171383811 BCX0\">\u307e\u3057\u305f<\/span><span class=\"NormalTextRun SCXW171383811 BCX0\">\u3002<\/span><\/span><span class=\"EOP SCXW171383811 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span class=\"TextRun SCXW162028633 BCX0\" lang=\"JA-JP\" xml:lang=\"JA-JP\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW162028633 BCX0\">\u4eca\u56de\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30d7\u30ed\u30b0\u30e9\u30e0\u3078\u306e\u53c2\u52a0\u3001\u305d\u3057\u3066\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30d1\u30fc\u30c8\u30ca\u30fc\u304a\u3088\u3073\u30bb\u30ec\u30af\u30c8\u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30bf\u30fc<\/span><span class=\"NormalTextRun SCXW162028633 BCX0\">\u5c31\u4efb\u306b\u3088\u308a\u3001<\/span><\/span><span class=\"TextRun SCXW162028633 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW162028633 BCX0\">Cisco\u793e\u8a8d\u5b9a\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u3057\u3066<\/span><\/span><span class=\"TextRun SCXW162028633 BCX0\" lang=\"JA-JP\" xml:lang=\"JA-JP\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW162028633 BCX0\">\u3001<\/span><span class=\"NormalTextRun SCXW162028633 BCX0\">\u3088\u308a<\/span><span class=\"NormalTextRun SCXW162028633 BCX0\">\u4fe1\u983c<\/span><span class=\"NormalTextRun SCXW162028633 BCX0\">\u3067\u304d\u308b<\/span><span class=\"NormalTextRun SCXW162028633 BCX0\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><span class=\"NormalTextRun SCXW162028633 BCX0\">\u306e<\/span><span class=\"NormalTextRun SCXW162028633 BCX0\">\u958b\u767a<\/span><span class=\"NormalTextRun SCXW162028633 BCX0\">\u3001\u305d\u3057\u3066<\/span><span class=\"NormalTextRun SCXW162028633 BCX0\">\u304a\u5ba2\u69d8\u306b\u5bc4\u308a\u6dfb\u3063\u305f<\/span><span class=\"NormalTextRun SCXW162028633 BCX0\">\u30b5\u30dd\u30fc\u30c8\u3092\u3054\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002Cisco\u793e\u88fd\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u3054\u5229\u7528\u306b\u306a\u3089\u308c\u3066\u3044\u308b\u4f01\u696d\u69d8\u3084\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u69d8\u3001BPO\u69d8\u306b\u304a\u304b\u308c\u307e\u3057\u3066\u306f\u3001\u3053\u308c\u304b\u3089\u3082\u5f0a\u793e<\/span><span class=\"NormalTextRun SCXW162028633 BCX0\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304a\u3088\u3073\u30b5\u30dd\u30fc\u30c8\u30b5\u30fc\u30d3\u30b9\u3092\u5b89\u5fc3\u3057\u3066\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/span><\/span><span class=\"EOP SCXW162028633 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>\u307e\u305f\u3001\u4e0b\u8a18\u306e\u5f0a\u793e\u88fd\u54c1\u304cCisco\u793e\u306e\u8a8d\u5b9a\u3092\u53d7\u3051\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li><a href=\"https:\/\/cbaliveassist.com\/ja\/\">CBA Live Assist<\/a><\/li>\n<li><a href=\"https:\/\/cba-japan.com\/optipass\/\">Optipass<\/a><\/li>\n<li><a href=\"https:\/\/telescope.cba-japan.com\/\">Telescope<\/a><\/li>\n<\/ul>\n<p>\u5404\u88fd\u54c1\u306b\u3064\u304d\u307e\u3057\u3066\u306f\u3001\u304a\u6c17\u8efd\u306b\u5f0a\u793e\u307e\u3067\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/p>\n<h3>\u682a\u5f0f\u4f1a\u793e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30a2\u30f4\u30a7\u30cb\u30e5\u30fc\u306b\u3064\u3044\u3066<\/h3>\n<p><span class=\"TextRun SCXW242927299 BCX0\" lang=\"JA-JP\" xml:lang=\"JA-JP\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW242927299 BCX0\">\u682a\u5f0f\u4f1a\u793e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u30a2\u30f4\u30a7\u30cb\u30e5\u30fc\uff08CBA\uff09\u306f\u3053\u308c\u307e\u3067\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3084\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u7279\u5316\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3001\u307e\u305f\u696d\u52d9\u81ea\u52d5\u5316\u30c4\u30fc\u30eb\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5c55\u958b\u3057\u3066\u53c2\u308a\u307e\u3057\u305f\u3002<\/span><\/span><span class=\"TextRun SCXW242927299 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW242927299 BCX0\">CBA<\/span><\/span><span class=\"TextRun SCXW242927299 BCX0\" lang=\"JA-JP\" xml:lang=\"JA-JP\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW242927299 BCX0\">\u306b\u306f\u3053\u3046\u3057\u305f\u6280\u8853\u3092\u5c02\u9580\u306b\u6271\u3048\u308b\u6280\u8853\u8005\u30fb\u958b\u767a\u8005\u304c\u6570\u591a\u304f\u5728\u7c4d\u3057\u3066\u304a\u308a\u3001Cisco\u793e\u306e\u5c55\u958b\u3059\u308b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3084\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5411\u3051\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u3001SDK\u30df\u30c9\u30eb\u30a6\u30a7\u30a2\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3042\u308bLive Assist\u306a\u3069\u3092\u59cb\u3081\u3068\u3059\u308b\u5404\u7a2e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc<\/span><span class=\"NormalTextRun SCXW242927299 BCX0\">\u30eb\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u304c\u53ef\u80fd\u3067\u3059\u3002\u304a\u5ba2\u69d8\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3059\u3059\u3079\u3066\u306e\u4f01\u696d\u69d8\u306b\u304a\u304b\u308c\u307e\u3057\u3066\u306f\u3001\u5b89\u5fc3\u3057\u3066\u30d3\u30c7\u30aa\u901a\u8a71\u3084\u30b3\u30d6\u30e9\u30a6\u30ba\uff08\u753b\u9762\u5171\u6709\uff09\u306e\u5c0e\u5165\u304a\u3088\u3073\u81ea\u793e\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u67d4\u8edf\u306a\u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u304a\u4efb\u305b\u3044\u305f\u3060\u3051\u307e\u3059\u3002CBA\u306f\u3001\u305d\u3046\u3057\u305f\u4f01\u696d\u69d8\u306e\u4eca\u5f8c\u306e\u4e8b\u696d\u6210\u9577\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u304a\u624b\u4f1d\u3044\u3092\u3057\u3066\u53c2\u308a\u307e\u3059\u3002\u00a0<\/span><\/span><span class=\"EOP SCXW242927299 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Cisco\u793e\u306b\u3064\u3044\u3066<\/h3>\n<p><span class=\"TextRun SCXW146408904 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW146408904 BCX0\">Cisco\u793e\uff08Cisco Systems, Inc.\uff09\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u57fa\u76e4\u3068\u306a\u308b\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30cd\u30c3\u30c8\u30ef\u30fc\u30ad\u30f3\u30b0\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u4e16\u754c\u7684\u306b\u5c55\u958b\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30d7\u30ed\u30d0\u30a4\u30c0\u3067\u3059\u3002\u30d3\u30b8\u30cd\u30b9\u306e\u4e16\u754c\u3001\u305d\u3057\u3066\u97f3\u58f0\u3001\u6620\u50cf\u3001\u30c7\u30fc\u30bf\u3001\u30b9\u30c8\u30ec\u30fc\u30b8\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3001\u30a8\u30f3\u30bf\u30fc\u30c6\u30a4\u30e1\u30f3\u30c8\u3092\u306f\u3058\u3081\u3068\u3059\u308b\u65b0\u3057\u3044\u5206\u91ce\u306b\u304a\u3044\u3066\u3082\u3001\u4eba\u3005\u306e\u4ed5\u4e8b\u3084\u751f\u6d3b\u3001\u5a2f\u697d\u3001\u5b66\u7fd2\u306e\u3042\u308a\u65b9\u3092\u4e00\u5909\u3055\u305b\u308b\u3053\u3068\u306e\u3067\u304d\u308b\u30cd\u30c3\u30c8\u30ef\u30fc\u30af \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u63d0\u6848\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002\u00a0<\/span><\/span><span class=\"EOP SCXW146408904 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Cisco\u793e\u306e\u4f1a\u793e\u6982\u8981\u30fb\u8a73\u7d30\u306f\u4ee5\u4e0b\u306eWeb\u30b5\u30a4\u30c8\u3088\u308a\u3054\u53c2\u7167\u9802\u3051\u307e\u3059\u3002\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><br \/>\n<\/span><a href=\"https:\/\/www.cisco.com\/\"><span data-contrast=\"none\">http:\/\/www.cisco.com\/<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2>\u901f\u5831\uff1aLIVEPERSON\u793e\u3068\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7<\/h2>\n<p><span class=\"TextRun SCXW13674542 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW13674542 BCX0\">CBA\u306f\u3001\u3053\u306e\u305f\u3073\u3001LINE\u306b\u3082\u5bfe\u5fdc\u3057\u305f\u30ab\u30f3\u30d0\u30bb\u30fc\u30b7\u30e7\u30ca\u30eb\u30af\u30e9\u30a6\u30c9\u3092\u63d0\u4f9b\u3059\u308bLIVEPERSON\u793e\u3068\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3092\u7de0\u7d50\u3044\u305f\u3057\u307e\u3057\u305f\u3002<\/span><\/span><\/p>\n<h2>\u901f\u5831\uff1aTenFold\u793e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u53d6\u308a\u6271\u3044\u958b\u59cb<\/h2>\n<p><span class=\"TextRun SCXW168479417 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW168479417 BCX0\">LIVEPERSON\u793e\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u7d71\u4e00\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b<\/span><span class=\"NormalTextRun SCXW168479417 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